Transitioning business systems involves sizable resource investments aimed squarely at stacking future capability advantages against peers. However, promised enterprise platform productivity gains, intelligence insights and continuity assurances only materialize through careful cultivation enabling adoption longitudinally.
Merely launching NetSuite meets a minority of true transformation opportunity costs. The following guide examines six focal points amplifying NetSuite ROI through sustained enablement accentuating competitive differentiation.
Continuous Process Optimization
Transition checklists appropriately focus extensively on day one configurations aligning to essential revenue operations like quote-to-cash, procure-to-pay and record-to-report. However, earlier shortcuts constraining post go-live refinement latitudes require revisiting as teams mature assimilating baseline launch capabilities.
Incrementally layer more sophisticated workflow orchestration, reporting visualizations and analytic embellishments keeping pace with operational scale or executive sophistication demands. CFOs gaining deeper financial consolidation needs or marketing groups administering complex promotional T&E rules exemplify common scenarios uncovered through reviews.
Prioritize additional automation fiber continuity objectives minimizing reconciliation manual overhead as transactions multiply. Define secondary sales, service and financial KPIs demonstrating platform advantage. Allow groups self-serving dashboard views aiding operational diagnostics or tactical decision calculus daily.
Embrace Extensibility From Emerging Innovations
Business landscapes constantly evolve as incumbents deploy new digital offensive or defensive countermeasures. NetSuite minimizes antiquation risks through regular capability upgrade injections highlighted at annual customer conferences. Infuse new functionality solving challenges like:
- Omnichannel order orchestration complexity
- Sophisticated discount realization reporting
- AI-centered analysis accelerating response velocity
- Automated field service work order optimizations
Confirm account managers present long range product roadmaps that teams frequently rescind ensuring sustained modernity aligning to the most pressing business priorities per function. Democratize early access programs department heads source advancing top initiatives using newest platform tools.
View Partners as Value Multipliers
Beyond NetSuite natively, third-party publishers proliferate thousands of complementary integrations optimized around common customer urgency use cases across vertical niches. Mapping existing technology partner ecosystems against current solution capability gaps uncovers new efficiencies attainable working creatively with specialist best-of-breed suppliers.
Curate accretive applications benefiting systems supporting teams, customers or products presenting complexity challenges scale limitations. For example, route direct-tocustomer orders through specialized last mile delivery orchestrators smoothing logistics final mile. Or augment BI analyticspredictably presenting hurdles for baseline NetSuite reporting lacking required dimensionality nimbleness dealing with outliers.
Pocket savings from third-party questionnaire tools qualify sales opportunities using sophisticated lead scoring algorithms Native systems currently lack. Explore emerging Bitcoin/cryptocurrencies support if newer payment forms gain relevant market traction.
Refine and Communicate Process Change Impacts
Enterprise technology transformations change user workflows, reporting and policies driving the next chapter of scaled growth ambitions. However, poor change management plagues many initiatives forfeiting projected benefits from new process adherence dependencies.
Create tailored staff communications mapping platform changes against existing duties for affected roles. Frame necessities through productivity enhancements or risk mitigations demonstrating platform consolidations serving groups long-term beyond transitory adoption inconveniences. Treat support interactions postproduction as listening posts channeling feedback tweaking new procedures based on pain points slowing groups adapting optimally.
Incentivize usage celebrating small group or individual victories adopting behaviors mandatory optimizing TCO payback and security enhancing consolidation phase changes.
Expand Integrations to Enable Intelligence
Transitioning business systems creates data consolidation opportunities fueling new analytics use cases and complementary optimization initiatives. However, analytics productivity rotates on reliable trustworthy datasets requiring meticulous validations early when modernizing architectures.
Inventory available application connection points spanning critical systems enabling functions after cutovers. Determine current interfacing sufficiency through what-if analysis estimating intelligence delays certain teams encounter from visibility gaps impeding advanced correlation opportunities or monitoring solely reliant upon manual consolidations.
Prioritize high yield problem domain areas solvable through meticulous data orchestration eliminated bottlenecks. Enable functions to self-serve custom analytics by jumpstarting essential supporting integrations in synchrony with launch stabilizations.
Customize the Platform Strategically
Standard NetSuite capabilities immediately solve a majority of challenges enterprises face daily. However, specialized processes, analytics or augmented workflows gain advantage where industry or niche specific needs outweigh universally applicable out-of-the-box tools.
NetSuite Customizations amplify NetSuite vertebrally whenever current platform constraints throttle scaled ambitions absent modifications. Common examples remove carbon copies, returns processing exceptions or customized remittance formats impeding cash application productivity through automated matching shortcomings.
However, indiscriminate customization applicability assumptions risk functionality ownership costs or continuity liabilities long-term necessitating eventual refactoring rework. Prioritize platform augmentations through value urgency evaluations. Implement custom builds modularly to isolate risk and reusability. Maintain configuration enhancements proactively easing migrations embracing new release benefits over time.
With so many moving parts, NetSuite expertise goes a long way maximizing ongoing investments extracting full lifecycle value. SuiteRep certified NetSuite consultants assist throughout the optimization journey – from strategy through execution and expansion. Contact SuiteRep today to ignite your continued success path.
